My new Aussie puppy reminds me of the dog-training book, "Good Dog, Bad Dog." Meanwhile, the flood of e-mail after my column on Kaiser Health suggests that it's time for a book "Good Kaiser, Bad Kaiser."
If you want to see the fur fly, say something good about Kaiser.
Plenty of people were quick to disabuse me of the thought that Kaiser was vastly improved as a result of all that money they have been making. Several pointed out instances of sloppy, inattentive care and misdiagnosed illnesses. A few of these stories sounded horrendous and inexcusable.